Katie Hendrickson Katie Hendrickson

Event Planning for Administrative Professionals, Pt 1: Launching the Planning Process

On the first day of my second week in my new role, my executive told me that a large project I would be taking on would be planning a large offsite meeting in a neighboring town. I had a moment of panic, thinking about how difficult it could be to take on the event while still learning about the organization and industry. But after taking a deep breath, I thought about a few projects I had completed in the past that I could look back on and recall my experience, struggles, and learnings, all of which would have prepared me for this event.

Read More
Katie Hendrickson Katie Hendrickson

Beyond the Spotlight: A Lesson on Mindsets for Administrative Professionals from the Paris 2024 Olympics

When you think about an administrative professional, what words come to mind? Words like dependable, adaptable, resourceful, or supportive? Maybe it is the words with more negative connotations, like “just an admin”, back office, or paper pusher. What if we internally embraced words that showcased not only our role, but the spirit we must have in it, such as encourager, influencer, and leader? How do we embody that spirit?

Read More
Katie Hendrickson Katie Hendrickson

Time Zone Tamer: Simplifying Global Scheduling

The Paris 2024 Olympics are in full swing, and as an Olympics Junkie, I’m juggling multiple live streams despite the time difference between California and Paris. This challenge got me thinking about the hurdles administrative professionals face when scheduling meetings across time zones, and how tools like EA Buddy and ShareCal can streamline this process, making it quick, accurate, and integrated with Outlook.

Read More
Katie Hendrickson Katie Hendrickson

The Reality of Job Hunting Today: Insights and Tips for Administrative Professionals

I don’t think anyone could argue that the job market isn’t horrible right now, because it is. Layoffs are seemingly being announced daily from sectors and industries across the board, and while it may seem like there is a plethora of job postings on LinkedIn, Indeed, or other similar websites, there is actually an alarming rise in fake job postings.

Read More
Katie Hendrickson Katie Hendrickson

Unlocking Productivity: How to Manage Your Inbox Like a Pro

I recently read a post in a professional development group where an Executive Assistant was asking for advice about managing her email inbox. She shared that she had been out on PTO, and upon her return she went through her email chronologically and responded to each one in the order they were received. Due to this, she unintentionally missed a time-sensitive email that a meeting for that morning needed to be rescheduled, which resulted in her executive sitting alone on a Zoom call. Her executive was not too thrilled, and he told her that she needed to change something so that this didn’t happen again.

Read More
Organization Katie Hendrickson Organization Katie Hendrickson

Streamline Your Workflow: The Essentials of a Centralized Task List

The hallmark of an exceptional administrative professional is their ability to stay on top of their work. We are the backbone of our office: we know what needs to be done and when, we keep track of projects and tasks, strategies and policies, and above all, we are trusted to be true to our word: if we say we are going to do something, we do it. However, it is not possible to do that unless you have a streamlined system in place to stay on top of everything, the most important piece of which is maintaining a centralized, comprehensive task list.

Read More
Organization Katie Hendrickson Organization Katie Hendrickson

The Go-2 Guide: Setting Up a Digital Information Repository to Save Time and Sanity

One of my biggest pet peeves as an administrative professional is being repeatedly asked for the same document, as I experienced for four months with a colleague who constantly requested the same PDF. This underscores how administrative professionals are often seen as the information repository, responsible for collecting, organizing, and retrieving information.

Read More
Processes Katie Hendrickson Processes Katie Hendrickson

The Administrative Professional's Role in Crafting a Stellar Onboarding Experience

Many administrative professionals are involved in the onboarding process for new employees. It could be the Office Manager who gives a tour, the Administrative Assistant who trains the new person on their team’s systems, or an Executive Assistant helping to onboard one of their exec’s direct reports. One of my biggest beliefs is that an onboarding process needs to be clearly defined, or a new employee is not being set up for success. Why? Because I had a not-so-good onboarding experience.

Read More
Technology Katie Hendrickson Technology Katie Hendrickson

AI: Friend or Foe for Administrative Professionals?

It's nearly impossible to visit a news website without seeing an article about the impact of Artificial Intelligence, more commonly known as AI. Although AI's origins can be traced back to the 1950s, it's only in recent times that applications like ChatGPT have captured the media spotlight. Amidst this backdrop, some organizations have taken a firm stance against AI usage, while conversely, new tech startups are emerging daily, each touting their cutting-edge AI solutions. All of this can give you cause to wonder: Does AI have the potential to replace my role as an administrative professional?

Read More
Industry Katie Hendrickson Industry Katie Hendrickson

Understanding the Spectrum of Administrative Professional Titles and Roles

Over the years, the role of administrative professionals has undergone a significant transformation from the traditional "secretary" to a range of specialized positions that better reflect the varied and intricate skills required in today's workplace. This evolution has introduced a variety of titles, each denoting a specific set of responsibilities and expertise, tailored to meet the unique needs of different organizational structures.

Read More