The Administrative Professional's Role in Crafting a Stellar Onboarding Experience

Many administrative professionals are involved in the onboarding process for new employees. It could be the Office Manager who gives a tour, the Administrative Assistant who trains the new person on their team’s systems, or an Executive Assistant helping to onboard one of their exec’s direct reports. One of my biggest beliefs is that an onboarding process needs to be clearly defined, or a new employee is not being set up for success. Why? Because I had a not-so-good onboarding experience.